Order from any system
Order directly from your familiar environment — e.g. ServiceNow, SAP, via API or XML/JSON. The platform handles feedback, inventory and history.
What is it?
Contract management
Contract management for telecommunications refers to the central administration of all of a company's telecom contracts — fixed line, mobile and data networks, together with the associated end devices and assets — across the entire lifecycle: from electronic ordering through inventory and logistics to the seamless historisation of every change. At DATANET, this task is handled by the CTO module of the CT Service Platform: it manages all assets and connections — around 10 million fixed-line and mobile contracts as well as the connections and assets of several hundred MPLS networks. We handle orders, changes and cancellations as a complete B2B dialogue procedure, electronically and without media disruptions. Beyond this, we also implement individual requirements that go beyond this standard.
Scope of services
What Contract management at DATANET covers.
- Central management of all assets and telecom connections — fixed line, mobile and data networks including end devices
- All business events as orders: recorded, checked, documented and historised — with multi-year retrospective research
- Electronic orders, changes and cancellations in a complete B2B dialogue procedure — with status messages up to the final confirmation
- Any number of network operators, suppliers and service providers can be connected
- Expert environment for central processing, self-care environment for end users
- Product and service catalogues; checking of all order elements against the relevant master data
- Configurable workflows — individually adaptable to customer requirements
Examples
What this makes possible in your everyday work.
Concrete examples of how DATANET implements this service in everyday customer operations — from standard procedures to individually tailored solutions.
Several providers, one ordering path
Telekom, Vodafone and Orange connected in parallel — you order across all of them, with a single unified inventory.
Cost and usage transparency with FreeMove
Cost and usage transparency across the international footprint — delivered via the FreeMove Central Report
Maintain inventory decentrally with DATANET SCT
End users handle ordering processes independently and maintain their inventory themselves — without a ticket to IT.
Seamless history for audits
Every order, change and cancellation is documented and historised — including multi-year retrospective research.
Many more possibilities
These examples are just an excerpt — we tailor the rest individually to your processes.
FAQ
Frequently asked questions about Contract management
Which types of contract does DATANET manage?
Contracts around telecommunications connections: fixed line, mobile and data networks — including the associated end devices and assets. Additional services can optionally be integrated, such as hardware and equipment, printing services, fuel cards, third-party services or leasing contracts.
What exactly does contract management cover?
Inventory, ordering (electronic order processing), logistics and history as well as the ongoing management and optimisation of the contracts.
What company size is this suitable for?
What matters is not the company size but the number and complexity of your telecommunications connections, assets and hardware as well as optionally further services.
How do orders, changes and cancellations work?
As a complete electronic B2B dialogue procedure — with status messages up to the final confirmation and without media disruptions.
From which systems can orders be placed?
Among others from ServiceNow, SAP or via API as well as through XML/JSON integrations; in addition, DATANET SCT provides a self-care environment for end users.
Let's talk about Contract management.
Without obligation and concrete — with an eye on your contract portfolio and your system landscape.