Services

Reporting & telecommunication expense management

What is it?

Reporting & TEM

Telecommunication Expense Management (TEM) refers to the systematic management, analysis and optimisation of telecommunications costs. At DATANET, this task is handled by the CTR+ reporting module: it presents costs and usage transparently in a central web portal — harmonised across different network operators and suppliers and broken down to individual cost centres and organisational levels. This creates the basis for well-founded contract and cost decisions. As Europe's largest distributor of TEM solutions, we extend classic reporting with an extensive additional portfolio in accounting, controlling and contract management — and, on request, also map individual analyses and key figures. Whether corporation, public sector clients, large enterprises or SMEs: what matters is the number of connections and other assets, not just the company size.

Scope of services

What Reporting & TEM at DATANET covers.

  • Central reporting portal (CTR+ module): costs and usage transparent, harmonised across all network operators and suppliers
  • Extensive reporting portfolio for cost control and optimisation — including SLA control and asset management
  • Mapping of customer-specific organisational structures; level of detail controllable per user profile
  • Integration of the customer's own master data; flexible extension with new providers and organisational units
  • Definable degree of anonymisation for personal data — processing in accordance with the GDPR
  • Secure browser access with various authentication methods

Examples

What this makes possible in your everyday work.

Concrete examples of how DATANET implements this service in everyday customer operations — from standard procedures to individually tailored solutions.

CT-UserView app

Bring cost control to the field

End users see the costs and usage of their own number themselves — via an app on their own device.

Beyond telecom

Analyse beyond the phone bill too

Fleet, fuel cards, leasing, data-centre charge-back: one portal for everything with a structured pricing model.

Cost transparency

Analyse down to every cost centre

Usage and costs along your organisational structure — broken down to individual units and cost centres.

Controlling

Keep SLAs and assets in view

SLA control and asset management in the same portal — as a basis for well-founded contract decisions.

Optimisation

Uncover savings potential

Tariffs, usage and unused services in view — as a basis for optimising contracts in a targeted way and reducing costs.

Individual

Many more possibilities

These examples are just an excerpt — we tailor the rest individually to your processes.

FAQ

Frequently asked questions about Reporting & TEM

What is Telecommunication Expense Management (TEM)?

TEM refers to the systematic management, analysis and optimisation of a company's telecommunications costs and contracts.

How detailed are the analyses?

Analyses of usage, costs and cost origin are possible across all organisational levels — down to individual units and cost centres, regardless of company size.

What data basis does the reporting use?

The contract, connection and invoice data held in the CT Service Platform — including around 10 million managed telecom connections and more than 13 million invoices processed per month.

Can end users view their own costs?

Yes. With the CT-UserView app, end users see the costs and usage of their number directly on their own device.

How is personal data protected?

The degree of anonymisation of personal data is definable; processing takes place in accordance with the GDPR, and access is secured via various authentication methods.

Let's talk about Reporting & TEM.

Without obligation and concrete — with an eye on your contract portfolio and your system landscape.