System integrations made to measure
Systems for which there is no standard connector are integrated via custom interfaces — aligned with your data formats and processes.
What is it?
Custom services
Custom services cover all requirements that go beyond the standard of the CT Service Platform — developed precisely for your processes, systems and organisational structure. No contract portfolio, no invoice stream and no system landscape is like any other: that is why, beyond the standard modules, DATANET builds custom interfaces, tailored portals and user interfaces, customer-specific analyses and key figures as well as individual software development. This is accompanied by project management for complex telecommunications architectures and advisory support — from requirements analysis through to productive operation. In this way, we close the gap between the standard product and your specific requirements.
Scope of services
What Custom services at DATANET covers.
- Custom interfaces and connectors beyond the standard integrations — for your specific system environment
- Tailored portals and user interfaces: fields, views, workflows and wording adapted to your organisation
- Mapping of customer-specific organisational structures and permissions — including hierarchical roles and approval logics
- Customer-specific analyses, key figures and reports — beyond the standard reporting
- Individual software development based on the proven CT Service Platform
- Project management for complex telecommunications architectures — from requirements analysis to rollout
- Consulting and ongoing support across the entire lifecycle of your solution
Examples
What this makes possible in your everyday work.
Concrete examples of how DATANET implements this service in everyday customer operations — from standard procedures to individually tailored solutions.
Portals as if built in-house
Fields, views, workflows and wording — portals and master-data maintenance fully adapted to your organisation — including a white-label portal with your own layout where needed.
Key figures by your rules
Individual reports, dashboards and key figures beyond the standard reporting — tailored exactly to your control logic.
Functions that don't exist yet
If a function is missing, we develop it — based on the proven CT Service Platform and your requirements.
Complex architectures implemented
Project management and consulting for complex telecom architectures — from requirements analysis to productive operation.
Many more possibilities
These examples are just an excerpt — we tailor the rest individually to your processes.
FAQ
Frequently asked questions about Custom services
What are custom services at DATANET?
All requirements that go beyond the standard of the CT Service Platform — from individual interfaces and user interfaces through customer-specific analyses to individual software development.
When do custom services make sense?
When your processes, systems or analyses go beyond the standard functions — DATANET closes the gap between the standard product and your specific requirements.
Does DATANET also develop its own software?
Yes. DATANET offers individual software development based on the proven CT Service Platform as well as accompanying consulting and project management.
Does DATANET handle the project management?
Yes. For complex telecommunications architectures, DATANET accompanies the project from requirements analysis to productive operation.
Do custom services build on the standard modules?
As a rule yes: they extend the proven modules CTO, CTR and CTR+ with exactly the functions, interfaces and analyses you additionally need.
Let's talk about Custom services.
Without obligation and concrete — with an eye on your contract portfolio and your system landscape.